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estate & property management ltd | west sussex 01444 410069 [email protected] home what we do contact us charges enquiry form select page estate & property management limited, west sussex arma accredited the gold standard for property management – regulated by the fca as proven with the above accreditation, estate & property management limited are front-runners in proactive, honest and transparent residential property block management. a local family run business of 27 years standing, with the majority of clients in the local area, stretching from chichester to seaford, horley and heathfield, with new clients as far north as woking. it is imperative that sites receive regular visits and therefore we only take clients we can visit on a regular basis, within reasonable commuting times from homes and offices. proactive dedicated property manager 01444 410069 transparent management arma proactive maintenance financial management your peace of mind complaints procedure arma is the new regulatory regime for residential leasehold managing agents. this accreditation puts estate and property management limited at the leading edge of best practice in property management. higher professional standards and levels of customer care a transparent and open service access to an independent regulatory panel we have demonstrated that we comply with over 160 rigorous industry standards. it’s the first time such measures have been introduced for managing agents in england and wales, where there are an estimated five million leasehold properties. estate & property management have a dedicated team made up of the very best property managers. we pride ourselves on an efficient and personal service, carrying out regular site visits, checking contractor works and ensuring that communal areas are kept in top condition by dealing with all identified concerns swiftly and efficiently, ensuring that inappropriate overspends are avoided. we take health and safety seriously, and safeguard this by undertaking regular assessments. for all our clients, we put in place an extensive financial forecast and factor in routine and projected expenditure. all of our portfolio is financially healthy and all carry sufficient funds for ongoing expenditure. some clients leave it to us to fully manage, others require regular communication and we will work with the clients’ requirements, tailor-made to you. we use a software system that takes care of the financial side which, at the touch of a button, can run reports such as individual statement of accounts, receipts, expenditure, transfers, ledger reports, names and addresses, service charges and ground rents demanded, etc. our system also interfaces with word for mail merges and we settle contractor invoices swiftly. debtors are in the minority and with our handling of such circumstances, epml have very rarely had to take legal action. what goes hand in hand with the above is that we at estate & property management limited pride ourselves on completing and distributing clients’ end of year accounts, usually within 3 months of the year end. estate & property management limited is based in hayward’s heath and is a member of the association of residential managing agents (arma) and achieved arma accreditation. all clients’ monies are held in trust and all financial activity is overseen annually by our accountants, who provide a certificate for arma to ensure that we comply with the rics standards. whether an individual block of two or a prestigious development of many properties we will provide you with a full management service including budgeting, preparation and collection of service charges, supervision and payment of contractors and suppliers, all of which can be tailored to meet your specific requirements. we also provide a range of services to our clients, including the provision of management accounts, company secretarial duties and thorough reviews of buildings insurances, taking absolutely no commissions. estate and property management limited complaints procedure we are committed to providing a high quality, accessible and responsive service to all lessees and freeholders with whom we work. if you believe that we have failed to meet these standards, we aim to ensure your complaint is dealt with in a swift and thorough fashion, treating all complaints seriously, promptly and in confidence. please use this procedure if your initial concern has not been resolved by the member of staff with whom you were dealing and to ensure you have the correct contact details: estate & property management ltd chelsea house 8-14 the broadway hayward’s heath west sussex rh16 3ah phone: 01444 410069 e-mail is [email protected] (or the christian name of the person with whom you were dealing, followed by @epm-ltd.co.uk). how do i raise a complaint? please submit your complaint in writing to the manager within 7 days of the above action not being resolved in a timely fashion. stage 1 . the relevant manager will investigate your complaint and communicate with you and try to resolve, in writing, within 10 working days. if you are not happy with the outcome, please let us know within 7 days from the receipt of the stage 1 communication. stage 2 . a senior manager will look into your case and try to resolve your complaint. this again will be in writing within a further 10 working days. again, if you are not happy with the outcome, please let us know within 7 working days from the receipt of the stage 2 communication. stage 3 . unresolved complaints will then be referred to the freeholder, management company or david phillips mrics of commercial management limited for arbitration and we would expect this to be within 8 weeks from receipt of the initial complaint. stage 4 . if you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) then you can take the matter up with the ombudsman services: property, without charge. ombudsman services: property, p.o. box 1021, warrington wa4 9fe tel: 0330 440 1634 fax: 0330 440 1635 email: [email protected] website: www.ombudsman-services.org.uk fire risk compliance local trades-people lease compliance ground rent collection individual client accounts held in trust company secretarial insurance claims handling timely annual accounting service charge advice 10 year financial forecasts pre-sales enquiries robust financial service charge accounting system assisting developers with lease and service charge pauline southam assocrics, mirpm, cgss director & general manager lynne johnson arla-1 property manager/accounts tom chapman b eng mirpm property manager june leggett bookkeeper property manager linzi riggall airpm property manager sharon serduik ~ property administrator registered in england no. 2611880 | registered office patman house, 23-27 electric parade, george lane, london e18 2ls | privacy notice

URL analysis for epm-ltd.co.uk

http://www.epm-ltd.co.uk/enquiry-form/
http://www.epm-ltd.co.uk/estate-property-management-privacy-notice/
http://www.epm-ltd.co.uk/what-we-charge/
http://www.epm-ltd.co.uk/what-we-do/
http://www.epm-ltd.co.uk/contact-us/
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Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain name:
epm-ltd.co.uk

Registrant:
Estate & property management Ltd

Registrant type:
UK Individual

Registrant's address:
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.

Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012

Registrar:
Fastnet International Ltd [Tag = FASTNET]
URL: http://www.fastnet.co.uk

Relevant dates:
Registered on: 02-Nov-2001
Expiry date: 02-Nov-2017
Last updated: 30-Oct-2015

Registration status:
Registered until expiry date.

Name servers:
ns0.fast.net.uk 212.42.162.1 2a02:13a0:fa57:2001::1
ns1.fast.net.uk 212.42.162.2 2a02:13a0:fa57:2001::2

WHOIS lookup made at 19:03:47 23-Sep-2017

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2017.

You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS epm-ltd.co.uk

  PORT 43

  TYPE domain

OWNER

  ORGANIZATION Estate & property management Ltd

TYPE
UK Individual

ADDRESS
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.
Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 10-Dec-2012

DOMAIN

  SPONSOR Fastnet International Ltd [Tag = FASTNET]

  CREATED 2001-11-02

  CHANGED 2015-10-30

STATUS
Registered until expiry date.

NSERVER

  NS0.FAST.NET.UK 212.42.162.1

  NS1.FAST.NET.UK 212.42.162.2

  NAME epm-ltd.co.uk

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2017.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED yes

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